Last Updated: January 29, 2025

Welcome! These Terms of Service ("Terms") explain how you can use: (1) our websites at moonpaws.com; (2) our mobile apps ("Apps"); and (3) all the services, features, and content you get through these websites and apps (together, we call these our "Services"). When we say "Pawstrology," "we," "us," “our Company,” or "our," we mean Pawstrology Inc. When we say "you," we mean anyone using our Services.

Agreeing to These Terms

By using our Services, you're agreeing to follow these Terms and our Privacy Policy (found at moonpaws.com/privacy). Please take a moment to read them carefully. If you use our Services or click "accept" when asked, that means you agree to everything in these Terms. If you do not agree with these Terms, you must discontinue use of our services immediately.

IMPORTANT: PLEASE READ ABOUT ARBITRATION BELOW

This is important! Please read the section below about how we settle disagreements, as it says that if you have a problem with Pawstrology Inc., it will be handled through a final and binding arbitration process. By agreeing to this, you are acknowledging that you’ve read, understood, and taken time to think about what this means.

Our Services are intended solely for users who are 18 years of age or older. By accessing or using our Services, you represent and warrant that you are at least 18 years old. If you are under 18, you are strictly prohibited from using our Services.

Be sure to read these Terms of Service carefully before using the app. By using any part of the app, you agree to follow these terms. If you don’t agree with everything here, you won’t be able to use the app or its services. When you use our app, it's like you’re agreeing to a deal, and that deal is based on these terms.

We may add new features or tools, and they will also follow these rules. You can always check the latest version of these terms here. We might update or change parts of these Terms of Service, so it's important to check back from time to time. By continuing to use the app after any updates, you’re agreeing to those changes too.

Changes to These Rules

We may update these Terms from time to time. The date of the latest update will always be shown at the top of these Terms. If we make changes, we’ll also post them in the app. You have the right to review the updated Terms and decide whether to continue using our services. If you do not agree to the revised Terms, you must stop using the app. Your continued use of the app after changes are posted constitutes your acceptance of the updated Terms.

Disclaimer: Entertainment and Informational Purposes Only

The astrology readings, products, and services provided by Pawstrology, including but not limited to pet astrology readings, oracle products, and any other offerings, are intended for entertainment and informational purposes only. These services and products should not be construed as medical, legal, financial, or other professional advice. They are not meant to replace professional consultation or services in these areas.

No claims, promises, or guarantees are made about the accuracy, completeness, or applicability of the content of our readings and products, and they should not be relied upon to make any decisions or take any actions. The insights and advice provided through our services are purely for entertainment and personal reflection.

It is important to consult with a qualified professional for advice on medical, legal, financial, or other issues. Pawstrology and its services do not diagnose, treat, or offer advice on any medical or psychological conditions or issues. Users must not use our services as a substitute for professional medical advice, diagnosis, or treatment.

By using our services and products, you acknowledge and agree that Pawstrology is not responsible for any decisions made or actions taken based on the entertainment services provided. You assume full responsibility for any and all consequences resulting from your use of these services.

Pawstrology makes no warranties or representations regarding the effectiveness, use, or outcomes of its services and products, and disclaims all liability for actions taken or not taken based on any of our services' content.

Access and Account Security

We're always working to make our services better! This means we might add new things, stop updating old ones, or even remove features, products, or content. Sometimes, we might need to pause or stop our services entirely. Although we’ll make every effort to notify you in advance, but that might not always be possible.

To use some of our services, you might need to share certain information with us (“User Information”) and create an account (“Account”). How we collect, use, and protect your information is covered in our Privacy Policy. You agree that the information you provide will be accurate and up-to-date. If your details change, please update your account on our website or app as soon as you can.

You’re solely responsible for all activity that occurs with your account, whether you authorized it or not. This means it’s important to keep your account secure by using a strong password, keeping it private, and being careful when using shared or public devices. Pawstrology Inc. isn’t liable for any loss you might face if someone else uses your account or password without your permission. You may also be held responsible if someone else uses your account in a way that causes damage to us or others.

If you suspect someone has accessed your account without your permission, please let us know right away by contacting us at hello@moonpaws.com.

Intellectual Property Rights

All content and materials available through our Services, including but not limited to information, software, text, images, videos, designs, and their arrangement, are the proprietary property of and wholly owned by Pawstrology Inc., our affiliates, partners, or licensors, and are protected by applicable intellectual property laws such as copyright, trademarks, and patents, both in the United States and around the world.

As long as you comply with these Terms, you are granted a limited, non-exclusive, non-transferable, and revocable right to use our services for personal, non-commercial purposes.

The name “Pawstrology Inc.”, “moonpaws”, our logo, and any related names, designs, and slogans are trademarks of Pawstrology Inc. You may not use these trademarks without our prior written consent. Additionally, you are prohibited from:

• Copying, storing, downloading, sharing, modifying, or otherwise using any part of our services or content, except as expressly permitted by these Terms.

• Using our services or content for commercial purposes without obtaining prior written approval from Pawstrology Inc.

• Infringing upon any copyrights, trademarks, or other intellectual property rights owned by Pawstrology Inc.

If you wish to use our brand, content or other material, in any manner not explicitly permitted by these Terms, please contact us at hello@moonpaws.com to request an extended license.

Any violation of these Terms will result in the immediate termination of your right to use our services, and you may be required to return or destroy any materials obtained unlawfully. You acknowledge that you do not acquire any ownership rights in our services, and all rights not expressly granted herein remain the exclusive property of Pawstrology Inc. Unauthorized use of our services may result in legal consequences.

Prohibited Uses

You may only use our services in compliance with applicable laws and these Terms. If any law prohibits your use of our services, you are not permitted to access them. Pawstrology Inc. is not responsible for any consequences resulting from violations of these Terms or applicable laws.

Prohibited Conduct:

By using our services, you agree not to:

• Violate any local, state, national, or international laws, including but not limited to regulations governing data protection, software distribution, and export controls.

• Harm or attempt to harm minors in any way, including exposing them to inappropriate content, requesting personal information, or engaging in any form of exploitation.

• Use our services to distribute, upload, or engage with content that is illegal, violates these Terms, or infringes upon the rights of others.

• Send unsolicited promotions, advertisements, spam, or other unauthorized commercial communications without our prior written consent.

• Impersonate any person, entity, or Pawstrology Inc. employee, or falsely claim an affiliation with any individual or organization.

• Engage in any activity that disrupts or interferes with the proper functioning of our services or negatively impacts other users or Pawstrology Inc.

Security & System Integrity:

You further agree not to:

• Use our services in a manner that could damage, disable, overburden, or impair their functionality.

• Deploy automated scripts, bots, or any data-mining or scraping tools to access or extract information from our services.

• Introduce any software, malware, or programs designed to interfere with or disrupt the operation of our services.

• Upload or transmit viruses, worms, Trojan horses, or any other malicious code.

• Attempt to gain unauthorized access to any part of our services, servers, computer systems, or databases.

• Launch denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks or engage in any activity designed to interrupt, degrade, or halt service operations.

• Engage in any other conduct that interferes with the normal operation and security of our services.

Compliance with these guidelines ensures a safe and secure experience for all users. Violation of these Terms may result in the suspension or termination of your access to our services and may lead to legal consequences.

Uploaded Content Guidelines for Pawstrology Inc.

Some parts of our app let you create and store content (we'll call this "Uploaded Content").

What you can’t upload:

• Anything that breaks the law or someone else’s rights (like privacy, copyrights, or trademarks).

• Content that’s false, mean, rude, inappropriate, or harmful. This includes anything offensive, threatening, violent, hateful, or profane.

• Anything that tries to harm or exploit children, asks for personal information, or exposes them to inappropriate content.

• Content that bullies, harasses, intimidates, spreads false information, spams, or bothers other users.

We may decide what's acceptable or not, and if needed, we'll remove content that goes against these rules.

What you need to know about your content:

• You are responsible for everything you upload. This means it must follow the rules, and it can’t break the law or infringe on anyone else’s rights.

• You also need to make sure you have the rights to share that content and allow us to use it as explained in our Privacy Policy.

• If we think your content breaks the rules or isn’t appropriate, we can remove it, but you’re still responsible for it.

Lastly, remember that Pawstrology Inc. isn't liable for anything you upload or how accurate it is — it's up to you to make sure your content is safe and follows the rules.

Purchases 

You can buy our products and services through different platforms like the Apple App Store, Google Play, Shopify, and other approved services (we’ll call these "external services"). When you make a purchase, it’s handled through your account on that specific service (your "External Service Account"). The rules for making purchases and any taxes (which can change depending on where you live) will be shared with you when you make a purchase.

Please note: If a product or service is not allowed in your area, we can’t offer it there.

1. In-App Fees

We may charge fees for certain features, products, or services within our app, either now or in the future. By making a purchase, you agree to pay all applicable fees, including any taxes, using the payment method associated with your account. Prices are subject to change, but we will provide notice in advance of any fee increases or newly introduced charges.

For refund requests:

• Apple purchases – Follow Apple’s refund instructions.

• Google purchases – Follow Google’s refund instructions.

2. Subscriptions

If you enroll in a free trial for a subscription and do not cancel before the trial period ends, your subscription will automatically convert to a paid plan. Your selected payment method (e.g., Apple or Google Play) will be charged, and the subscription will continue to renew until you cancel.

Key terms:

• If you have previously used a free trial via the Apple Store or Google Play Store, you may not be eligible for another trial and will be enrolled in a paid subscription immediately.

• Subscription renewals will occur at the rate disclosed at the time of your initial purchase, unless you cancel before the renewal date.

• If you cancel, you will retain access to subscription benefits until the end of the current billing period.

• Canceling your subscription does not delete your profile; for account deletion, refer to our Privacy Policy.

• • For canceling on Apple, follow these steps.

  • For canceling on Google, follow these steps.

Online Shop: We offer some of our products and services online through our website (which we call our "Online Shop"). Sometimes, these items may only be available for a short time and in limited quantities. If you need to return or exchange anything, be sure to check our FAQ on our Online Shop for details on how to do that. We do our best to make sure that all the prices and product information on our site are correct. But, occasionally, mistakes happen. If we notice an error, we can fix it or update information, and we might even cancel your order if needed. This can happen at any time, even after you've placed your order, and we may not be able to give you a heads-up. We might also change the prices, descriptions, or availability of any product or service without warning. If we have to update the information on our site, we’ll do so as needed by law, but we don’t guarantee that everything will always meet your expectations. Additionally, we have the right to limit, block, or cancel any order you place with us. If this happens, we’ll try to reach out to you using the email, billing address, or phone number you provided when you ordered.

Sharing Your Ideas and Feedback

When you send us your ideas, suggestions, feedback, or anything else (“Comments”), whether online, by email, or mail, you agree that we can use, edit, share, and publish them however we want, at any time. We don’t have to keep your Comments private, pay you for them, or reply to them.

You also agree that your Comments won’t break any laws or rights, like copyright, privacy, or trademarks, and won’t include anything offensive, harmful, or illegal. Please don’t use a fake email or pretend to be someone else. You’re responsible for what you share with us, and we’re not responsible for any problems caused by your Comments.

Closing or Pausing Your Account

We reserve the right to suspend, restrict, or terminate your account and access to our services at our sole discretion, without prior notice.

You may close your account at any time by contacting us at hello@moonpaws.com and providing sufficient information to verify your identity. Upon account closure, you must discontinue use of our services.

Please note that closing your account does not eliminate any outstanding obligations or liabilities incurred prior to termination. Certain provisions of this agreement will continue to apply even after your account is closed.

How to Report Copyright Infringement

If you think your copyright has been used on our website or apps without permission, you can let us know by contacting our designated agent using the details below:
Address: Pawstrology Inc., 231 S LaSalle St Suite 2100, Chicago IL 60604
Email: hello@moonpaws.com

If you want to file a copyright complaint with the U.S. government, you’ll need to follow the rules in the Digital Millennium Copyright Act (DMCA). You can find more information at copyright.gov.

Relying on Information We Share

The information we provide through our services is for general knowledge and is not guaranteed to be completely accurate, complete, or helpful for your specific needs. If you decide to use or rely on any information we share, you do so at your own risk. We are not responsible for any issues or problems that come from relying on this information.

Our services may also include content from other people, like users, bloggers, or third-party companies. The opinions, ideas, and information they share are their own and don’t always reflect what we think at Pawstrology Inc. We are not responsible for what others share or whether the information they provide is correct.

Your Privacy

To learn more about how we handle your information, please check out our Privacy Policy. By using our services, you agree to how we collect, use, and share your information as explained in our Privacy Policy.

Linking to Our Website and Social Media

You can link to our services as long as it’s done fairly and legally, and doesn’t harm Pawstrology’s reputation or try to take unfair advantage. Here’s what you need to know:

• Don’t create links in a way that suggests we are connected, approve, or endorse what you’re doing without our clear written permission.

• You can’t display our website (or parts of it) on other websites unless you own those websites or have written permission from us. This includes framing, deep linking, or showing our content in ways that make it look like it’s part of another site.

• Follow the rules in our terms when using our services and don’t do anything that goes against them.

Links from Our Website

Our services may have links to other websites ("Linked Sites"). These links are just for your convenience. Just because we link to a site doesn’t mean we support or are connected to it. We have no control over the content on Linked Sites and can’t take responsibility for what they show. If you choose to visit one of these Linked Sites, you’re doing it at your own risk and have to follow their terms of use. Anything that happens between you and a Linked Site is not our responsibility, and we are not liable for any issues or losses that come from using them.

Warranties Disclaimer

WE SHALL NOT BE HELD LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER APPS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR FROM ITEMS OBTAINED THROUGH  OUR SERVICES.  THIS INCLUDES ANY DOWNLOADING OF MATERIALS POSTED ON OUR WEBSITE OR ANY WEBSITE LINKED TO IT.

WE PROVIDE OUR PROGRAMS, PRODUCTS, SERVICES, AND MATERIALS “AS IS” WITHOUT ANY WARRANTIES, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT OUR PROGRAMS, PRODUCTS, SERVICES, OR MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. ADDITIONALLY, WE DO NOT GUARANTEE THAT ANY PART OF OUR WEBSITE OR CONTENT IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

WE ALSO DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR RESULTS OF USING OUR PROGRAMS, PRODUCTS, SERVICES, OR MATERIALS, OR ANY THIRD-PARTY WEBSITES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

Although we make reasonable efforts to provide modern and reliable technology, software, and platforms for accessing our services, we cannot be held responsible for any technological failures beyond our control. In such cases, we will make reasonable efforts to support you, but some technological issues may require assistance from third-party providers.

Indemnification,​ ​Limitation​ ​Of​ ​Liability,​ ​And​ ​Release​ ​Of​ ​Claims Indemnification.

You ​​agree​​ to​​ indemnify​​ and ​​hold​​ harmless​​ Our​​ Company, ​​as well​ ​as​ ​any​ ​of​ ​Our​ ​affiliates,​ ​agents,​ ​contractors,​ ​officers,​ ​directors,​ ​shareholders, employees,​ ​joint​ ​venture​ ​partners,​ ​successors,​ ​transferees,​ ​assignees,​ ​and​ ​licensees,​ ​as applicable,​ ​from​ ​and​ ​against​ ​any​ ​and​ ​all​ ​claims,​ ​causes​ ​of​ ​action,​ ​damages,​ ​liabilities, costs​, ​and​ ​expenses,​ ​including​ ​legal​ ​fees​ ​and​ ​expenses,​ ​arising​ ​out​ ​of​ ​or​ ​related​ ​to​ ​your violation.

Limitation​ ​Of​ ​Liability

Pawstrology Inc. and our affiliates, employees, contractors, agents, partners, and licensors shall not be liable  for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to  damages for loss of profits, goodwill, use of data or other intangible losses, arising  from or in connection with your use of our services.  We do not assume responsibility for any actions, accidents, delays, harm, or other negative outcomes caused by third parties or resulting from your access to or use of our services.

Affiliates

This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of Your purchase through one of these links. We will use reasonable efforts to notify with a notice on the web page containing the affiliate link. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

Revocation​ ​Of​ ​Access

You may terminate your use and access to any of our services at any time. Please send an email to hello@moonpaws.com to initiate this process. Termination will not excuse you of payments owed to Us. Upon confirmation of your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and you agree to be responsible for any additional charges, fees or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs. 

Termination

If at any time we feel you have violated these Terms and Conditions, then we shall immediately terminate your use of services and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our services, and we may revoke this access at any time without notice.

Dispute​ ​Resolution

If you and Our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then You explicitly agree to resolve any such dispute through Alternative Dispute Resolution or Mediation.

Non-Disparagement

​You agree not to engage in slander, libel, or otherwise disparage Our Company or services.  

Entire Agreement

By accessing any features on our Website or any services, you agree that you have read and accept Our Privacy Policy at this link (https://moonpaws.com/privacy). The terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and Our company relating to the use of this website.

Law And Jurisdiction

These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with the Illinois law and applicable federal law in the United States. Any dispute arising out of or related to the information contained herein shall be resolved exclusively by arbitration in Cook County, Illinois. The prevailing party in any legal dispute arising out of these terms shall be entitled to reasonable attorneys’ fees and costs.

All​ ​Rights​ ​Reserved​

All rights not expressly granted in these Terms and Conditions of Use and Privacy Policy or any express written here, are reserved by Company.

Severability

 If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

Time Limit for Claims

If you have any complaints or problems with our services or these rules, you need to take action within one year from when the issue happens. After that, your right to make a claim will be gone forever.

Waivers and Changes

The failure of Pawstrology Inc. to enforce any provision of these rules shall not be construed as a waiver of our right to enforce that provision or any other provision in the future. Additionally, the failure to immediately exercise any right or remedy under these rules does not constitute a waiver of such right or remedy.

If any of these rules is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, only the specific section at issue will be modified or removed, while the remaining rules will stay in place and still apply.

Notices

We’ll send any important updates or messages about our services using the contact information you gave us when you signed up. If your contact info changes, you can update it in your account settings. As long as we send a message to the contact info we have or post it on our site, it counts as you having received it. If you need to send us something official, it must be in writing and mailed to this address: Pawstrology Inc., 231 S LaSalle St Suite 2100, Chicago IL 60604. We'll consider your notice valid once we receive it with proof of delivery.

Complete Agreement and Other General Terms

These terms, along with any rules or policies we post on our app, website, or about the services, make up the entire agreement between you and Pawstrology Inc. This agreement replaces any earlier deals or promises we might have made, whether in writing or spoken. You can't transfer or give your rights under this agreement to someone else unless we say it’s okay in writing. But we can transfer our rights without needing your permission. If you try to give your rights away without asking us first, it won’t count. These terms don’t create any special relationship between us, like a partnership or job agreement. The section titles in these terms are just for organization and don’t have any legal meaning.

Contact Us

If you have any questions about these terms or our services, feel free to reach out at hello@moonpaws.com.